Terms and Conditions

APPLICABLE IN THE UNITED KINGDOM, CHANNEL ISLANDS & ISLE OF MAN

GENERAL

ALL ORDERS PLACED ARE SUBJECT TO NATURAL SCENICS LTD (HEREAFTER CALLED THE COMPANY) TERMS OF TRADE AND CONDITIONS OF SALE. NO CONDITIONS STIPULATED IN A BUYERS ORDER/LETTER OR COMMUNICATION SHALL VARY OR CANCEL THESE TERMS OF TRADE UNLESS THE COMPANY (NSL) AGREES THE VARIANCE IN WRITING AND IS SIGNED BY A DIRECTOR OF THE COMPANY. A CONTRACT BINDING ON THE COMPANY ARISES ONLY ON THE ISSUE OF THE COMPANYS WRITTEN ACCEPTANCE.

IN THE PROCESS OF CONTINUAL IMPROVEMENT AND PRODUCT DEVELOPMENT, WE RESERVE THE RIGHT TO ALTER THE DESIGN AND/OR SPECIFICATION OF ANY OF OUR PRODUCTS WITHOUT PRIOR NOTIFICATION.

ALL PRICES ARE SUBJECT TO ALTERATION WITHOUT PRIOR NOTICE AND ARE EXCLUSIVE OF CARRIAGE AND SUBJECT TO VAT RULING AT THE TIME OF DESPATCH.

TITLE OF GOODS

TITLE TO ALL GOODS DELIVERED BY THE COMPANY TO THE CUSTOMER SHALL REMAIN WITH THE COMPANY UNTIL ALL SUMS DUE HAVE BEEN PAID TO THE COMPANY. SO LONG AS ANY SUM REMAINS DUE TO THE COMPANY THEN NO TITLE IN ANY GOODS SHALL PASS TO THE CUSTOMER. SHOULD THE BUYER AND/OR ANY THIRD PARTY HAVING NOTICE OF THIS PROVISION AND HAVING ACQUIRED THE GOODS IN QUESTION BE UNABLE TO MEET ITS OBLIGATIONS TO US, WE REMAIN ENTITLED TO RETRIEVE OUR PROPERTY WITHOUT LOSS TO OURSELVES AND WITHOUT ANY DELAY AND WITHOUT PREJUDICE TO ANY OTHER RIGHS THAT WE MAY POSSESS.

PRODUCT SPECIFICATION

ALL MEASUREMENTS / VOLUMES / SCALES AND VOLTAGES THAT ARE LISTED IN OUR CATALOGUES / ADVERTISEMENTS / WEBSITE OR ANY OTHER PUBLICATION OR COMMUNICATION FROM THE COMPANY ARE APPROXIMATE ONLY AND NO WARRANTY OR CONDITION IS GIVEN OF ACCURACY.

ORDERS

ALL ORDERS PLACED ARE SUBJECT TO AVAILABILITY AT THE TIME OF ORDER PLACEMENT AND WILL BE DESPATCHED WITH CARRIAGE AND PACKING CHARGES AS QUOTED IN OUR PAYMENT TERMS. THIS CHARGE IS SOLELEY RELATED TO THE GOODS TOTAL AND NO ALLOWANCE CAN BE MADE FOR ITEMS WHICH ARE OUT OF STOCK. EACH ITEM ON AN ORDER SHALL CONSTITUTE A SEPARATE CONTRACT. THE COMPANY WILL HOLD AND DESPATCH BALANCE(S) OF ORDER THAT ARE OUT OF STOCK AS AT THE TIME OF DESPATCH UNLESS WE ARE INSTRUCTED TO THE CONTRARY AT THE TIME THE ORDER IS PLACED. THE COMPANY MAY ALLOCATE STOCK HELD TO OR AGAINST SUCH CUSTOMERS AND IN SUCH QUANTITIES AS IT DEEMS PROPER.

WE RESERVE THE RIGHT TO CHANGE OUR PRICES WITHOUT PRIOR NOTIFICATION AND THE PRICES CHARGED WILL BE THOSE APPLICABLE AT THE TIME OF DESPATCH. IF A RECOMMENDED RETAIL PRICE IS QUOTED, THIS PRICE IS CALCULATED TO INCLUDE VAT AT THE RATE PREVAILING ON THE DAY OF DESPATCH.

THE COMPANY DOES NOT OPERATE A ‘SALE OR RETURN’ POLICY AND GOODS (OTHER THAN DEFECTIVE GOODS) WILL NOPT BE ACCEPTED BY THE COMPANY FOR RETURN OR CREDIT. THE COMPANY DOES NOT MAKE OR GIVE ANY REPRESENTATION OR GUARANTEE AS TO THE AVAILABILITY FOR PURCHASE OF ANY ITEM REFERRED TO IN ANY CATALOGUE / WEBSITE / ADVERTISEMENT / PRICE LIST OR ANY OTHER DOCUMENT OF COMMUNICATION BY THE COMPANY.

CLAIMS

NOTIFICATION OF NON-DELIVERY OF ANY CONSIGNMENT OF GOODS MUST BE MADE BY THE BUYER, ITS SERVANTS OR AGENTS WITHIN SEVEN DAYS FROM RECEIPT OF GOODS. THE BUYER IS ADVISED TO INSPECT THE GOODS IMMEDIATELY UPON ARRIVAL. ANY CLAIMS FOR DAMAGE OF THE SAID GOODS OR INCORRECT QUANTITIES AND/OR ITEMS AGAINST THE COMPANYS DELIVERY NOTIFICATION MUST BE MADE IN WRITING OR EMAIL WITHIN THREE DAYS OF RECEIPT OF SUCH GOODS. IF NO SUCH NOTICE IS RECEIVED WITHIN THREE DAYS THE GOODS WILL BE DEEMED TO BE IN ALL RESPECT IN ACCORDANCE WITH THE CONTRACT AND THE BUYER WILL BE BOUND TO ACCEPT AND PAY FOR THEM.

LAW

THE TERMS AND CONDITIONS OF TRADE AND SALE ARE CONSTRUED AND APPLIED IN ACCORDANCE WITH ENGLISH LAW. IN THE EVENT OF ANY DISPUTE ARISING, THE PARTIES SHALL SUBMIT TO THE JURISDICTION OF THE ENGLISH COURTS. 

E.& O.E

ALL CONTENT AND IMAGES ARE SUBJECT TO COPYRIGHT AND CANNOT BE REPRODUCED IN ANY FORM WITHOUT THE EXPRESS PERMISSION OF NATURAL SCENICS LTD.

COPYRIGHT: NATURAL SCENICS LTD 2012. E.& O.E. JANUARY 2012

LEGAL NOTICE

Name of Company: Natural Scenics Ltd

Registered Office
Unit 7 Ashley Industrial Estate
Mereside
Soham
Cambridgeshire
CB7 5EE

Contact Details
Telephone: +44 (0) 1353 721888
Fax: +44 (0) 1353 721888
E-mail: info@naturalscenics.co.uk

Company Registered in England and Wales.
Company Registration Number: 06408741
VAT Number: GB 935 6301 27

ENVIRONMENTAL POLICY STATEMENT

Natural Scenics Ltd understands that, as a manufacturer, we have a duty of care. As such, we aim to conduct ourselves in an environmentally sympathetic manner in all of our operations and production. This, in turn, will positively benefit, or otherwise improve, our customers and local community, as well as larger environmental concerns.

Wherever possible, Natural Scenics Ltd aims to take full consideration of any environmental issues when purchasing raw materials, product manufacture, waste recycling, and transport/delivery. Natural Scenics Ltd will also advise our customers in selecting and utilising our products in an environmentally sensitive manner.

Natural Scenics Ltd aims to increase public awareness of, and actively support participation in, all environmental issues, and ensure that all of our employees are fully aware, and compliant with, these issues.

Wherever possible, Natural Scenics Ltd strives to reduce wastage, including omissions, pollution, and energy. To date, 99% of our waste materials are being recycled, and our employees are fully trained in methods to reduce or otherwise recycle waste materials.

Natural Scenics Ltd aims to maintain, review and, if required, alter this policy on an annual basis, or should significant business changes dictate us to do so.

PCI DSS COMPLIANCE

PCI DSS (Payment Card Industry Data Security Standard) is a set of standards created by card issuers, such as MasterCard and Visa, to ensure the security of credit card details online.

As an online credit card processor, Natural Scenics Ltd fully complies with standards enforced by major card issuers, such as MasterCard and Visa. The Payment Card Industry Data Security Standard is a set of guidelines created to assist organisations that process card payments in preventing credit card fraud, hacking, and various other security issues. Any company that processes, stores, or transmits credit card numbers must be PCI DSS compliant or risk losing the ability to process credit card payments.

The PCI DSS is a set of comprehensive requirements for enhancing payment data security that was developed by the founding payment brands of the Payment Card Industry Data Security Standards Council – including American Express, JCB – MasterCard, and Visa – to encourage the broad adoption of consistent data security measures worldwide.

The PCI DSS is a security standard that includes requirements for security management, procedures, network structures, policies, software design, and other protective measures. This comprehensive standard is intended to assist organisations in proactively protecting their customer’s details and information.

Natural Scenics Ltd follows the core procedures of the PCI DSS, which is a set of principles and accompanying requirements around which the specific elements of the DSS are organised:

Building and Maintaining a Secure Network
- Installing and maintaining a firewall configuration to protect cardholder data
- Do not use vendor-supplied defaults for system passwords and other security measures

Protecting Cardholder Data
- Protect stored cardholder data
- Encrypting the transmission of cardholder data across open and/or public networks

Maintaining a Vulnerability Management Program
- Using, and regularly updating, anti-virus software
- Developing and maintaining secure systems and applications

Implementing Strong Access Control Measures
- Restricting access to cardholder data by a strictly business need-to-know
- Assigning unique login identification numbers and passwords to each person with computer access
- Restricting physical access to cardholder data

Monitoring and Testing Networks
- Tracking and monitoring all access to network resources and cardholder data
- Regularly testing all security systems and processes

Maintaining an Information Security Policy
- Maintaining a policy that address information security