Returns and Refunds

We are fully confidant that you will be satisfied with your purchases from us, but in the event that you wish to return one of our products or seek a refund from us, please refer to the following guidelines.

Faulty Products

We take great pride in the construction and quality of our products and packaging, but should you receive an item that is faulty or otherwise damaged, we will be happy to issue either a replacement item or a full refund upon written notification. Please be sure to state the invoice number of the product and the nature of the fault.

Returning Products

Should you wish to return a product for any reason, please contact us detailing the invoice number and the reason for the return, and we will issue you with a return invoice. All carriage charges are applicable to you prior to the refund of your product.


In either case, products must be returned to us within 14 days in order for a refund or replacement to be issued.